Driving Global Expansion and Operational Excellence
How HST unified ETS's US and UK financial accounting, Amazon and B2B trading, and GSA government contract compliance onto a single Odoo ERP platform.
etsdevices.comarrow_outwardUnited States and United KingdomETS Devices is an IT hardware and technology solutions provider running a complex, cross-regional operation across the US and the UK. Its business bridges direct-to-consumer e-commerce through Amazon with specialized B2B trading and government contracting, requiring an enterprise architecture built for multi-currency accounting, cross-border supply chains, and strict compliance standards.
Summary
HST engineered a custom-tailored Odoo ERP implementation to unify ETS's global accounting and trading processes. The rollout automated multi-currency conversions and localized tax rules for the US and UK, connected Amazon retail directly to inventory management, built a dedicated integration for GSA government trade compliance, and added a PayTrace integration for instant B2B payment reconciliation. A "Mirror Go-Live" strategy and a 10-day Early Life Support period kept the transition to zero downtime.
Hours of expert consulting and development delivered across the engagement.
The Business Challenge
Running simultaneous ventures across the US and UK created friction at every layer, from financial reporting to trading operations to government compliance.
Fragmented Financial Accounting
Separate US and UK ledgers made multi-currency accounting, local tax compliance, and month-end consolidation a highly manual, error-prone process.
Disconnected Trading Channels
Amazon retail and B2B pipelines ran in isolation, making it difficult to keep inventory levels and margins accurate in real time.
Manual GSA Compliance Risk
Government trade contracts relied on manual GSA portal entry, creating real risk of pricing errors and compliance failures.
Slow Payment Reconciliation
B2B invoices were matched and reconciled by hand, delaying payment processing and cash visibility.
The Strategic Solution
A comprehensive, custom-tailored Odoo ERP implementation was engineered around four technical and functional pillars to unify ETS's global accounting and trading processes.
Advanced Global Accounting Configuration
Automated multi-currency conversions and localized tax rules for the US and UK, with a unified general ledger giving leadership instant financial consolidation across both regions.
Optimized Trading & Supply Chain Operations
A specialized Amazon contact module streamlined high-volume e-commerce and linked directly into inventory management for real-time fulfillment tracking.
Custom GSA Trading Architecture
A dedicated 86-hour development track integrated ETS's GSA portals directly into Odoo, automating compliance and execution for government trade contracts.
Unified B2B Payments
A PayTrace payment integration gave ETS secure, rapid reconciliation of B2B trade invoices directly into the accounting ledger.
The Business Impact
The transition to Odoo redefined how ETS operates, trades, and manages its finances on a global scale, with measurable returns across every part of the business.
40% Faster Financial Close
A unified global ledger with automated multi-currency and tax handling gives leadership instant visibility into profitability across the US and UK.
100% Real-Time Supply Chain Visibility
Amazon and B2B channels now run through one system, synchronizing inventory, fulfillment, and supplier management to minimize stockouts.
70% Less Manual Contract Work
The custom GSA integration automated trade compliance and pricing, cutting manual data entry and accelerating invoice-to-cash cycles.
Zero-Downtime Transition
A Mirror Go-Live strategy and a 10-day Early Life Support period gave staff a confident transition, with uninterrupted global trading from day one.
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